Privacy Policy

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Privacy Policy

Effective Date: [Insert Date]

At ShiLai™Zero, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our website zerowastedeodorants.com ("the Site") and related services ("Services").

By using the Site and Services, you agree to the collection and use of your information as described in this Privacy Policy.

We collect both personal and non-personal information to improve our Services and enhance your user experience. This information may include:

• Contact Information: Name, email address, phone number, and billing/shipping address.
   
• Account Information: Username, password, and account preferences.
   
• Payment Information: Credit card or payment details for order processing (payment information is processed securely through a third-party payment processor).
   
• Communication Data: Correspondence with us via email, chat, or support tickets.
   

• Usage Data: Information about how you interact with the Site (e.g., pages visited, time spent on the Site, and click-throughs).
   
• Device Information: Information about the device or browser you use to access the Site (e.g., IP address, browser type, device type, and operating system).
   
• Cookies & Tracking Technologies: We use cookies and similar technologies to collect information about your preferences and enhance your browsing experience. For more information, see our Cookie Policy.
   

We use the information we collect for various purposes, including:

• To provide and improve our Services
   
• To process orders and manage customer accounts
   
• To communicate with you regarding your orders, inquiries, or promotions
   
• To send you marketing communications, where permitted by law
   
• To personalize your experience on the Site
   
• To monitor and analyze usage patterns and improve the Site's functionality
   
• To comply with legal obligations
   

We may share your personal information in the following circumstances:

• Service Providers: We share your information with trusted third-party service providers who help us operate the Site, process payments, and fulfill orders. These providers are bound by confidentiality agreements and are not permitted to use your information for purposes other than providing services to us.
   
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
   
• Legal Compliance: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
   
• Marketing Partners: With your consent, we may share your information with selected partners for promotional purposes. You can opt out of receiving marketing communications at any time.
   

You have certain rights regarding your personal data, including:

• Access and Correction: You may request access to the personal information we hold about you and request that we correct any inaccuracies.
   
• Deletion: You may request that we delete your personal data, subject to applicable legal requirements.
   
• Opting Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.
   
• Cookies: You can control cookies through your browser settings. For more information, see our Cookie Policy.
   

We take the security of your personal information seriously and use reasonable technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

If you are accessing our Services from outside the United States, please note that your personal data may be transferred to and processed in the United States or other countries where we or our service providers operate. By using our Services, you consent to the transfer and processing of your personal data in these locations.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email:  sale@shilaicompany.com
Phone: 008613157965771
Address: No. 1589 Renmin West Road, Dongguan Street, Shangyu District, Shaoxing City, Zhejiang Province, China

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.